IO Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your access to and use of IO, including our mobile applications, websites, and related services (collectively, the "Service", "IO"). The Service is operated by IO.OI. Inc. ("IO", "we", "us"). By creating an account, accessing, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. IO

IO is an intent-native AI-human intelligence network where people can post, comment, and message each other, and where AI-powered chatbot can help users discover relevant posts and accounts based on topics and intent (for example, by surfacing posts inside an AI chat).

We may update, change, suspend, or discontinue any part of the Service at any time, including features, availability, or content visibility, subject to applicable law.

3. Eligibility

You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may use the Service only with permission of a parent or legal guardian who is responsible for your use.

4. Accounts and Security

• You are responsible for maintaining the confidentiality of your credentials.
• You agree to provide accurate information and keep it up to date.
• You are responsible for activity under your account, unless and to the extent prohibited by applicable law.

Usernames: Usernames are granted on a first-come, first-served basis, subject to availability and our policies. We may reserve, reclaim, suspend, or require changes to usernames (including assigning an alternate username) to address impersonation, confusion, trademark or legal claims, or to enforce these Terms and protect the Service.

5. Your Content and Permissions

"User Content" means any content you submit through the Service (for example, posts, comments, profile information, messages, and content you provide in AI chats).

You grant IO a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (for formatting and display), publish, publicly display, distribute, and otherwise use your User Content to operate, provide, secure, improve, and promote the Service, including to enable discovery features (such as showing a preview of a relevant post in another user’s AI chat experience).

You are responsible for your User Content and any harm resulting from it. The Service is not a confidential service. If you share User Content publicly, others may copy, share, or screenshot it.

Deleting User Content may not remove it from all places (for example, if others have replied to it, quoted it, or if it remains in backups for a limited period).

You represent and warrant that you have the rights necessary to grant this license and that your User Content and use of the Service comply with these Terms and applicable law.

6. Publicity and Discovery

The Service is designed for discovery. Your profile information (such as username, bio, and linked accounts) and your posts and comments may be visible to other users and may be accessible via public pages and may be indexed by search engines. Do not post sensitive personal information you do not want others to access.

IO may use automated systems (including AI) to organize, rank, recommend, and surface content based on topics and intent, including inside AI chat experiences.

7. AI Features

The Service may offer AI-powered features (for example, an AI chat assistant and content suggestions). AI output may be inaccurate, incomplete, or inappropriate and is provided for informational purposes only. You are responsible for how you use AI output.

• No professional advice: AI output is not medical, legal, financial, or other professional advice.
• Third-party processing: To provide AI features, your prompts and related context may be processed by third-party AI providers.
• Safety controls: We may monitor for abuse, apply automated safeguards, and limit or disable AI features for policy or safety reasons.
• Don’t share sensitive data: Avoid including sensitive personal information in AI prompts or chats.

8. Acceptable Use

You agree not to:

• Break the law or encourage unlawful activity.
• Harass, threaten, abuse, or stalk others, or promote hate or violence.
• Post or share content that is unlawful, defamatory, or infringes others’ rights.
• Share private or personally identifying information about others without permission.
• Impersonate others or misrepresent your affiliation with a person or entity.
• Spam, manipulate engagement, or use the Service for unsolicited outreach at scale.
• Upload malware or use the Service to distribute harmful code.
• Attempt to gain unauthorized access to accounts, systems, or data, or circumvent security measures.
• Scrape, crawl, or harvest content or data from the Service except as permitted by applicable law or with our prior written permission.
• Use the Service to create, share, or promote content involving sexual exploitation of minors, non-consensual intimate imagery, or other severe harm.

9. Overview and Enforcement

We may review, remove, or restrict access to User Content and may suspend or terminate accounts if we believe content or behavior violates these Terms, our policies, or applicable law, or if needed to protect the Service or other users. We may use automated tools to help detect abuse and enforce policies.

10. Paid Features, Subscriptions, and Tokens

The Service may include paid features (for example, "Pro" subscriptions). Billing may be handled by third-party platforms (such as Apple or Stripe). Your purchase is subject to the platform’s terms, and you are responsible for any applicable taxes.

If you purchase through the Apple App Store or Google Play, the platform is the merchant of record and handles payments and refunds. You can manage, cancel, or change your subscription through your platform account settings.

Paid features may include usage limits (for example, token or message limits). We may enforce limits and may change pricing, features, or limits over time as allowed by law.

Subscriptions may renew automatically unless canceled through the applicable platform. Refund requests are handled according to the platform’s policies and applicable law.

11. Third-Party Services

The Service may integrate with or rely on third-party services (for example, AI providers, payment processors, email delivery, and push notification services). IO is not responsible for third-party services, and your use of them may be governed by their own terms and policies.

12. Intellectual Property

The Service, including software, designs, and trademarks (excluding User Content), is owned by IO or its licensors and is protected by intellectual property laws. Subject to these Terms, IO grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use.

13. Copyright

If you believe content on the Service infringes your copyright or other intellectual property rights, you can contact us at inquiry@ioui.io with details sufficient for us to investigate (including identification of the work, the allegedly infringing material, and how to contact you). We may remove or restrict access to content and may terminate repeat infringers where appropriate.

14. Feedback

If you provide feedback or suggestions, you grant IO the right to use them without restriction or compensation.

15. Account Deletion

You may stop using IO at any time and may request account deletion where available. We may suspend or terminate access as described above. Some information may be retained as described in our Privacy Policy.

16. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

17. Limitation of Liability

To the maximum extent permitted by law, IO will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Service. In no event will IO’s total liability for any claim arising out of or related to the Service exceed the greater of (a) CAD $100 and (b) the amounts you paid to IO for the Service in the 12 months before the event giving rise to the claim.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless IO and its affiliates, officers, employees, and agents from and against claims, liabilities, damages, losses, and expenses arising from your use of the Service or your User Content.

19. Governing Law

These Terms are governed by the federal laws of Canada and the laws of the Province of British Columbia, without regard to conflict of law rules, except where consumer protection laws require otherwise.

20. Updates

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (for instance, by posting an updated version and changing the “Last updated” date). Continued use of the Service after changes become effective means you accept the updated Terms.

21. Other

• Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
• No waiver: IO’s failure to enforce any provision is not a waiver of its right to do so later.
• Assignment: You may not assign these Terms without IO’s consent. IO may assign these Terms as part of a merger, acquisition, or asset sale, or by operation of law.
• Entire agreement: These Terms (and the Privacy Policy) are the entire agreement between you and IO regarding the Service and supersede any prior agreements on that subject.

22. Contact

If you have questions about these Terms or legal notices - contact IO.OI. Inc. at inquiry@ioui.io. We may send you notices electronically - for instance, by email, in-app messages, or by posting updates on IO.